63. New Energy: What do customers think?

Customers will be at the heart of much of the energy transition. No longer does the boundary of the energy system end at the meter: EVs, heat pumps, batteries and flexible loads will all play a big role in services to customers and the energy system. In this episode we will take a look at customers needs and wants, how they react to certain propositions, and we also look at highlights of our own customer research. 

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