3. Heat as a Service - selling comfort to the customer

Jon Slowe is joined by Michael Verger, National Technical Director at Engie Home Services, Matt Lipson, Business Lead - Consumer Insight at Energy Systems Catapult, and Charmaine Coutinho, Principal Analyst at Delta-ee.

This week they're discussing Heat as a Service, providing heat as a service rather than a product and selling comfort to the customer.