45. Energy Insights: Customer engagement and centricity

In a world where energy is more distributed, more customer-centric, and more service-focused, Energy Insights will be at the heart of the relationship between customers and their energy retailers, or energy service providers. In this episode, we're joined by Håkan Ludvigson, CEO of Eliq, Ronald Root, Data Science Enabler at Eneco, and our own David Trevithick to look at what energy insights will be able to do for customers in Europe in the future, and how we’ll get there. 

 

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